Job Description

CLIENT ACCOUNT MANAGER

Description:

To build and grow the client base by being proactive with our clients, ensuring they get superior service and added value. Building and strengthening client relationships to achieve long-term partnerships. Partnering with the technical team to deliver expert technical support and advice. Drive customer capability, building awareness initiatives across, products services, and new technology trends.

Deliver a superior customer experience by managing clients' needs and expectations.

Job purpose The role of the Account Manager is to:

Build and maintain client relationships
Deliver a superior customer experience by proactively managing client needs and expectations
Partner the technical team to deliver expert technical support & advice
Drive customer capability building and awareness