Relationship Manager Assistant

About the role

Join a well-established retail bank in Hong Kong and support the Relationship Manager in delivering consistent, high-quality customer service. This role contributes to smooth client servicing and compliant execution of banking activities during a period of ongoing expansion and project development.

Key responsibilities

• Provide direct support to the Relationship Manager in delivering high-quality customer service.
• Handle customer enquiries relating to account openings and banking services.
• Manage the documentation required for account opening and client servicing.
• Execute client instructions accurately and efficiently.
• Ensure all activities comply with regulatory standards and internal policies.
• Complete AML procedures and maintain appropriate documentation.

What we're looking for

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