Job Description

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

Role purpose

Lead the day-to-day operation, support and governance of local technology services. The role will ensure reliable service delivery, effective technology lifecycle management, strong supplier oversight and compliance with applicable HSBC governance and regulatory requirements.

The DS Manager will work closely with colleagues, business stakeholders, technology teams and third-party providers to maintain a resilient, efficient and well-governed technology environment.

Key Responsibilities

Technology Service Management

Lead and coordinate end-user technology support, ensuring incidents