Job Description

Serve as the primary point of contact for the tenants by handling and following up on tenant inquiries, requests, complaints, maintenance issues, and service requirements, while coordinating with the relevant departments to ensure timely and effective resolution.
Conduct property inspections, unit inspections, move-in/move-out inspections, and condition assessments, and coordinate with relevant teams to ensure timely rectification of identified defects and snags.
Coordinate and oversee tenant move-in/handover, move-out/takeover, and inspection activities, ensuring compliance with contractual and operational requirements while managing all related documentation, workflows, and stakeholder coordination to facilitate a smooth and timely process.
Maintain records related to tenants, inspections, service requests, vacant units, and property conditions, and provide operational data for reporting purposes.
Arrange and attend meetings with tenants,