Guest Relations Manager

IHG

📍 Kuwait, Kuwait On-Site ⏳ 2d ago
AI assistant

Job Description

•Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service•Inspects all VIP rooms prior to arrival•Oversee maintenance of efficient repeat guest history system•Promote Inter-Hotel sales and in-house facilities•Perform such functions as to include:•Priority Club and regular guest welcome letters•Solicitation of Priority Club applications•Monitor guest relations’ personnel to ensure maximum guest