Job Description

We are looking for a reliable, organized, and detail-oriented person to join our customer service team and assist customers by email.

Schedule:
- 8 hours per day.
- A minimum of 5 days per week.

Responsibilities:
- Respond to customer emails clearly, professionally, and efficiently.
- Assist with order updates, shipping questions, returns, and general inquiries.
- Follow our customer service procedures and escalate cases when needed.
- Maintain accurate and helpful communication with customers.

Requirements:
- Strong written English and good communication skills.
- Willingness to use a time-tracking tool during working hours.
- Consistent availability and commitment to the agreed schedule.
- Good attention to detail and the ability to follow instructions and apply feedback.

Training:
- We provide training and onboarding to help you learn our tools, processes, and customer service standards.
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