Job Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager – Software Advisory Services (SAS) based in India.

As a Customer Success Manager, you will take ownership of strategic client relationships and drive the growth of an established portfolio of global accounts. You will act as a trusted advisor, helping organisations optimise their software investments while ensuring licensing compliance and effective Software Asset Management (SAM). Combining customer success, account management, and technical expertise, you will oversee service delivery quality and ensure client expectations are consistently exceeded. You will work closely with internal delivery teams and senior stakeholders to maintain operational excellence, improve resource utilisation, and identify opportunities for business expansion. This role offers the opportunity to engage with major