Job Description

Due to the work environment, applicants need to be able to communicate fluently in Chinese.

Flight Operations Management: Ensure punctual, safe, and efficient flight operations. Supervise daily airport ground handling agents to enhance passenger satisfaction per company service standards. Monitor ground service execution to guarantee orderly processes and on-time passenger arrivals.

Irregular Flight Handling: Manage flight disruptions (delays/cancellations) by coordinating with airport units, adhering to company regulations and contingency plans. Analyze root causes of irregularities and implement corrective/optimization measures.

Safety & Compliance: Assist the Station Manager in implementing the departments Safety Management System (SMS). Monitor branch safety status, conduct risk assessments per company Risk Management Methods, and enforce control measures. Supervise ground handling