Job Description

IT Infrastructure & Security Intern

Key Responsibilities:

Provide first-level technical support via phone, email, chat, and on-site assistance.
Assist with hardware deployment, software installation, and workstation setup (laptops, desktops, printers, and mobile devices).
Troubleshoot hardware, peripheral, and end-user device issues.
Support IT infrastructure maintenance, asset management, and documentation.
Escalate complex technical issues to the appropriate teams.

Requirements:

Final-year student or fresh graduate in Information Technology, Computer Science, or a related field.
Basic knowledge of computer hardware, Windows OS, networking, and IT security fundamentals.
Good troubleshooting, communication, and problem-solving skills.
Willing to provide hands-on,