Job Description

Daily Partner Support & Issue Resolution: Act as the Tier-1/Tier-2 operational point of contact for active partners, addressing daily integration queries, transaction drops, or platform configuration issues.
Partner Onboarding Execution: Manage the step-by-step onboarding checklist for newly signed partners, including documentation collection, KYC/compliance verification, and account creation.
Technical & Scoping Coordination: Coordinate daily stand-ups and progress syncs between partner technical teams and internal DFS Engineering/Product teams to keep integration sprints on schedule.
Transaction Monitoring & Reconciliation Tracking: Monitor daily transaction volumes, success rates, and revenue generation across partner accounts,