Banquet Operations Manager
Kempinski Hotels
AI assistant
Job Description
Banquet Operations & Standards: Lead daily banquet operations—from set-up to breakdown—ensuring strict adherence to Kempinski grooming, service, and cleanliness standards, while conducting pre-event briefings for service and culinary teams.
Team Leadership & Workforce Planning: Supervise, train, and evaluate banquet staff and casual labor in partnership with HR, optimizing flexible scheduling and payroll to match business volume.
Event Planning & Cross-Department Coordination: Collaborate closely with Sales & Catering, Culinary, Stewarding, and Housekeeping to execute seamless event schedules, BEO specifications, tastings, and creative menu concepts.
Guest Relations & Client Management: Build strong rapport with event organizers and VIPs, personalize service, handle on-site inquiries/complaints promptly, and drive high guest
Team Leadership & Workforce Planning: Supervise, train, and evaluate banquet staff and casual labor in partnership with HR, optimizing flexible scheduling and payroll to match business volume.
Event Planning & Cross-Department Coordination: Collaborate closely with Sales & Catering, Culinary, Stewarding, and Housekeeping to execute seamless event schedules, BEO specifications, tastings, and creative menu concepts.
Guest Relations & Client Management: Build strong rapport with event organizers and VIPs, personalize service, handle on-site inquiries/complaints promptly, and drive high guest