Job Description

Bilingual Dental Virtual Assistant - Latin America

We are seeking a proactive, bilingual (English/Spanish) Dental Virtual Assistant with experience in dental practices to support patient coordination, appointment scheduling, lead conversion, and insurance verification. The ideal candidate will have strong phone communication skills, be comfortable handling high-volume calls, and know how to engage prospective patients and convert marketing leads into scheduled appointments.

Responsibilities:
Contact marketing leads by phone, follow up on inquiries, and convert prospective patients into scheduled appointments.
Confirm upcoming appointments and send reminders to reduce cancellations and no-shows.
Contact patients who miss their appointments and proactively work to reschedule them.
Conduct follow-up calls to check on patients and provide appointment reminders.
Perform post-operative follow-up calls to check on patients' recovery and address any