Technical Support Japan and South Korea
lesaffre
Job Description
The primary responsibility of the Technical Support is to bring deep knowledge and expertise relating to the detailed technical elements of Procelys products, customer applications, and our activities in production, QC, Application Development, and R&D to our customers to ensure we reach our business targets. Together with our Japan and South Korea Sales Manager, this role will form a business team that is geared to bring optimum solutions in fermentation nutrients to Procelys customers.
PRINCIPAL DUTIES:
• Demonstrates an unwavering commitment to Lesaffre's safety-first culture by strictly following all safety protocols and participating in required safety programs.
• Provides technical support to sales and nurtures our quality, innovation, and marketing from interaction with customers.
o Provides technical support to Procelys customers by replying to technical requests, supporting customers with on-site visits, technical