Job Description

LittleLives provides a school management platform that helps schools manage daily operations and connect more effectively with parents. We serve schools in Vietnam and across Southeast Asia.

About the Position

Location: Hanoi
Department: Customer Success

Coverage: Assigned customer portfolio and territory

You will acquire new school customers while managing, retaining, and growing an existing customer portfolio, with approximately 50% of your time allocated to sales and 50% to account management.

You will build trusted relationships with school owners and leadership teams, help customers use LittleLives successfully, and develop renewals, expansion opportunities, and referrals.

Success means retaining the schools we already serve while winning new ones. Your portfolio