Job Description

LittleLives is a school management platform that helps schools run their daily operations and connect with parents. We serve preschools and childcare centers across Singapore, Malaysia and Indonesia, and are expanding into enrichment, tuition, after-school and K12.

About the Position

Title: Customer Support Executive
Location: Hanoi or Ho Chi Minh
Department: Customer Support (Pixies)
Reports to: Head of Support Operation

We are looking for a proactive and customer-focused Customer Support Executive to join our regional support team, Pixies.

In this role, you will support customers in Vietnam and across our international markets, through multiple communication channels such as Zalo, WhatsApp, email, live chat, and phone.

You will be