Customer Success Manager

LSEG

📍 HKG-Hong Kong-ICBC Tower, Hong Kong On-Site ⏳ 11h ago
AI assistant

Job Description

This JREQ is for administrative purposes only and will not impact the headcount of my team.

Role summary:

Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge? Come join our team!

At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.

The Digital Customer Success Manager plays a key role in improving customer experience by leveraging a network of experts across LSEG along with an at-scale framework, to ensure customers’ business objectives are achieved through full utilization of solutions into the daily workflow of end-users.

What you'll be doing:
  • Provide customers with differentiated customer experience through a combination of digital and traditional CSM strategies, helping them to realize the full value of our workflow