Job Description

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles, from initial engagement through retention and growth.

Unlike traditional platforms that stop at insights, Lucidya closes the loop. Our proprietary AI is built in-house and trained on millions of multilingual conversations, enabling teams across marketing, support, and CX to deliver experiences that actually move the needle.

We’re scaling fast, and that growth brings complexity. That’s where this role comes in.

Why this role matters

We’re hiring fast. And hiring fast only works if the foundations behind it are strong.

Right now, our People team is lean, and we need someone who can own the operational backbone of how employees join, get set up, and stay compliant. This role is critical to making sure nothing slips, from contracts and payroll to onboarding and government systems.

This is not a strategy role.