Team Lead (Customer Service Unit)

##### **Join our team as a Team Lead!** Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion. We are looking for a **Customer Service Unit Team Lead** who will be responsible for leading the daily operations of the Branches and Remote Onboarding (ONB) teams. The main purpose of the role is to ensure smooth daily operations, high-quality customer service, and achievement of the team’s sales, service, and quality targets. **This is a temporary position covering a maternity leave.** As our business continues to evolve, new opportunities regularly emerge across the organization. While we cannot guarantee future roles, we always aim to support internal mobility whenever