Manager, Insights & Business Operations
Manulife
AI assistant
Job Description
The Opportunity:
We are looking for a highly analytical and commercially minded Manager, Insights & Business Operations – Bancassurance to drive business performance through analytics, MIS, forecasting, sales compensation, governance, and process improvement.
The role will transform business and sales data into actionable insights to support management decisions and improve key performance drivers including Productivity, conversion, persistency, and bank partner performance.
Position Responsibilities:
- Monitor Bancassurance performance and key business KPIs.
- Deliver actionable insights, identify performance gaps, trends, opportunities, and root causes.
- Manage dashboards, and management reporting, ensuring accuracy and timeliness.
- Support annual business planning, target, forecasting, and performance projections.
- Track actual performance against targets and forecasts and highlight key risks and