Job Description

HOTEL SUMMARY

W Macau - Studio City is part of an integrated resort of Studio City and situated on Cotai Strip, the complex includes a variety of leisure elements such as an outdoor and a newly built indoor waterpark, theatre and more. Our Studio City hotel in Macau features 557 stylish guest rooms, each offering charming city views or the bustling Cotai view. The interior design of rooms and suites in our hotel on the Cotai Strip is inspired by the 1950s films shot in Macau, in which the city was first really shown on the world stage, all aspects and devices of Hollywood and cinema - be it costuming, cameras, theatres, stages, props, etc - to explore, reveal, and interpret the culture of Macau in an exciting contemporary context.

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone