Job Description

Build the calling agent: connect to the phone network (Twilio / SIP), dial insurance companies, press the right keys on the phone menu (IVR), wait on hold, and talk to the representative using our scripts.
Capture the answers: save claim status, denial code, amount paid, reference number and representative name into our Supabase / Postgres database in a fixed format.
Build the AI checker: a second program that reads each call transcript, checks the saved answers against it, and sends doubtful calls to a human for review.
Test and measure: build a test setup with a fake insurance phone menu, run test calls every day, and track speed, success rate and cost per call on a dashboard.
Keep it running: fix the agent when an insurance company changes its phone menu, track which insurance companies work well, and switch off the agent for any that do not.
Follow US healthcare data rules (HIPAA): use only approved vendors, keep