StS Settlements Support Specialist
Merck
Job Description
Job Description
Our Global Business Solutions (GBS) organization is responsible for the design, governance and execution of global processes. Within GBS, the Source to Settle (StS) organization is responsible for ensuring employee purchase orders and supplier invoices and payments are processed timely and efficiently. The StS process includes: Vendor Master Data setup, Supplier Onboarding, Purchasing, Invoicing, Settlements and the StS Support.
Reporting to the Manager, StS Settlements, the Specialist, StS Settlements Support is primarily accountable for the end-to-end resolution of failed payments. The position will be part of the Settlements Support team based in Prague, Czech Republic. The Specialist will be responsible for managing failed payment cases for the assigned scope of markets, ensuring timely action, clear communication and accurate documentation. The role requires a strong sense of ownership, curiosity, integrity and collaboration, with