Job Description

About The Role

This is an opportunity to lead MSC’s work in digital financial services, payments and agent networks in Ethiopia. The Senior Manager will work with banks, payment service providers, mobile money and agent network operators, the National Bank of Ethiopia, EthSwitch and development partners to expand access to financial services in underserved communities.

The role combines technical leadership, hands-on project delivery and business development. The Senior Manager will lead consulting assignments that address practical challenges in cash-in and cash-out (CICO) operations, agent performance and access to financial services. The role also involves guiding project teams in translating research and field findings into recommendations that clients can implement and scale, mentoring MSC colleagues, and ensuring that project deliverables meet MSC’s quality standards.

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