Job Description

Job Title

Sales Administration Officer

Job Scope

The Sales Administration Officer is accountable for processing purchases on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.

Main Duties and Responsibilities

Receive orders related to software and/or hardware through email or CRM and update customers accordingly
Price, create an ERP account and input orders into the vendor’s system while updating Salesforce and Traverse
Upload purchase orders in Salesforce
Track shipments, update tracking file and handle any issues or discrepancies with related stakeholders
Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions in line with