Lead Business Systems Analyst
Milestone Technologies, Inc.
AI assistant
Job Description
Role summary
Leads business analysis for AI-enabled platform delivery, owning stakeholder engagement, backlog refinement, user story documentation, acceptance criteria definition, and client demo readiness. The role requires strong pharma / healthcare domain understanding, confidence in managing business and technology stakeholders, and the ability to translate complex AI capabilities into clear, outcome-focused narratives.
Key responsibilities
- Refine the product backlog and document user stories and acceptance criteria
- Manage business, product, technical, and client stakeholders to align requirements, priorities, decisions, and delivery expectations
- Maintain a compliance and audit focus across platform hardening requirements
- Support UAT coordination and product backlog grooming and maintenance
- Run client demos with strong storytelling skills, clearly connecting business context, user journeys, AI capability behavior,