Job Description

About the Role

We are looking for a passionate and experienced Senior Salesforce Developer to join our growing team and play a key role in building a next-generation Conversational Agentic ITSM Platform powered by Salesforce, Agentforce, AI, and MuleSoft.

This role is ideal for strong Individual Contributors (ICs) who enjoy solving complex technical challenges, building scalable enterprise solutions, and continuously learning emerging technologies. You will have the opportunity to shape innovative service experiences while working across Salesforce Service Cloud, Experience Cloud, Sales Cloud, Agentforce, and enterprise integration ecosystems.

If you are someone who thrives in a hands-on development role, enjoys taking ownership, and wants to be part of an organization on a strong growth journey, this role is for you.

Key Responsibilities

Lead the design and