Business Analyst

The Operations Analyst is part of Ciscos Commerce Operations (CO) organization. CO provides operational engagement and advisory services to customers, partners and sales across commerce processes for Ciscos products, services and software business.
The Operations Analyst works directly with sales and other cross-functional stakeholders to provide world class operations management and advisory services.
These services include:

Commit management:
Attend Forecast calls and understand key priorities for the week, month, quarter
Accountable for commit operationalization on a weekly basis, with cross-functional team engagements (sales, channel, engineering, finance, IT, customer service) and update stakeholders on the progress/actions required
Prepare Sneak peek for respective Theatre and Segment in critical period-ends
Business Partnership:
Field/Customer operations advisory, enablement and change management,