Customer Service Representative - Gqeberha

Be the Face of Mukuru

At Mukuru, every customer interaction matters. We're looking for a passionate and detail-oriented Customer Service Representative to provide exceptional foreign exchange services while creating a positive and seamless customer experience.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in getting the details right, this could be the perfect role for you.

What You'll Do

• Process foreign exchange transactions accurately and efficiently.
• Verify customer documentation and ensure regulatory compliance.
• Deliver outstanding customer service at every interaction.
• Identify and escalate potential fraudulent activities.
• Manage stock balancing and transactional accuracy.
• Represent the Mukuru brand with professionalism and integrity.

Key Skills

• Customer Service