Job Description

We are seeking a skilled and passionate Customer Support Executive to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients through various communication channels such as email, phone, and social media platforms. You will be expected to resolve customer issues, answer their queries, and provide relevant information in a timely and professional manner.

Key Responsibilities

1. Respond promptly to customer inquiries via phone, WhatsApp, Facebook, website, email, and other communication channels.
2. Provide accurate information about services, pricing, promotions, and booking process.
3. Handle customer bookings and ensure all customer information is accurately entered into the system.
4. Confirm bookings and communicate service schedules with customers.
5. Coordinate with the Operations Team to ensure smooth service delivery.
6. Communicate customer requirements and