Job Description

So, what are the main responsibilities of the Senior Operations Support Engineer in Netcompany?

Joining us as a Senior Operations Support Engineer, you will play a key role in ensuring the reliability, availability, performance, and continuous improvement of complex enterprise IT environments.

You will work at the intersection of IT Operations, DevOps, and Site Reliability Engineering (SRE), focusing on production stability, proactive monitoring, observability, automation, and operational excellence.

Working closely with DevOps/DevSecOps, Infrastructure, and Database Administration teams, you will drive incident resolution, identify system improvements, optimise performance, and strengthen the reliability of mission-critical services.

As the Senior Operations Support Engineer, you will:

Manage complex production incidents, lead technical investigations, and perform root-cause analyses to prevent recurring issues