FRONT DESK COORDINATOR I

Summary: Provides Patient Care Excellence by providing exceptional customer service to the customers of OAA Orthopaedic Specilaists. The Front Desk Coordinator supports the day-to-day activities of our orthopaedic facility through coordination of patient care across all specialties.

Essential Functions:

• Demonstrates excellent customer service with patients and visitors, both in-person and on the phone.
• Immediately greets and directs patients and visitors.
• Schedules appointments in the electronic medical record.
• Answers telephone calls