Job Description

Salary: ₱38,000 – ₱42,000 per month

Quick facts

PHP 38,000 - PHP 42,000 per month
100% work from home
Full-time, permanent
Monday to Friday, 2:00 PM to 11:00 PM PHT (US client hours)

If you have supported traders on futures trading platforms, are tech-savvy and organised, and thrive on solving problems for clients, this is a stable, well-paying role with a fast-growing US trading technology company.

We are placing Customer Support Analysts to join an established team supporting a US futures trading software and technology client. You will manage support tickets, troubleshoot platform and connection issues, support technical client onboarding, and assist with QA testing. If you have supported customers at a futures prop firm, or worked in futures brokerage or futures trading and then moved into customer service or technical support, you will feel at home here.

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