Job Description

About the role

We are seeking a service-oriented and detail-focused Junior IT Specialist to join our team. This is an early-career role suited to a recent graduate with up to one year of relevant experience. You will provide day-to-day technical support to employees, help maintain devices, accounts, and workplace tools, and support employee onboarding and offboarding. You’ll work with the IT team to resolve issues, document processes, and keep our distributed team’s technology running smoothly.

This is a remote, contractor position. The working hours are 6:00 p.m. to 2:00 a.m. Türkiye time. You will use your own computer for work.

What you’ll do

Respond to internal IT support requests and help resolve technical issues
Troubleshoot common hardware, software, account, connectivity, and access issues
Set up, configure, and maintain employee laptops,