Job Description

Publication date : Oct 27, 2026, 12:00AM

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Provide Level 2 operational support by troubleshooting and solving faults reported through the Oceane ticketing system.
Perform service changes by assessing risk and implementing requests reported through change management tools.
Resolve service problems by performing Root Cause Analysis (RCA) and designing action plans for