Job Description

Outsourcing Staffing Advantage is seeking an Intake Coordinator who serves as the first point of contact for individuals and families seeking OPWDD Waiver services, guiding them through the enrollment process from the initial inquiry to successful admission. This role is responsible for handling intake calls and emails, collecting and verifying required documentation, scheduling evaluations, coordinating with internal departments and external agencies, maintaining accurate records, and providing ongoing support and communication throughout the intake process. The ideal candidate is bilingual in English and Spanish, highly organized, customer-focused, and skilled at managing multiple cases while delivering compassionate, professional service.

Responsibilities

Serve as the first point of contact for intake calls, emails, and referrals, providing professional support and routing inquiries appropriately.