Job Description

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

About the Role

We are looking for an IT Service Desk Specialist (Tier 1-2) to join our growing IT team and provide internal technical support to employees across the organization. This role is ideal for someone with 1-3 years of hands-on IT support experience in a Microsoft-centric environment (Azure AD / Microsoft Entra ID, Intune, Microsoft 365). Tier 1 proficiency is expected from day one; Tier 2 skills are expected to develop over time, with mentorship and hands-on experience as you grow in the