Job Description

Salary: $48,000 – $53,000 per month

Key Responsibilities:

Lead the planning, execution, and delivery of strategic digital initiatives, with a primary focus on conversational AI platforms (digital Chat Bots and Voice Bots), omni-channel customer touchpoints, and digital transformation programs.
Work in close partnership with the Head of Digital, Head of PM, technology squads, and business stakeholders to align project milestones with business objectives.
Manage complex relationships with internal stakeholders and external technology vendors, ensuring rigorous adherence to timelines, budgets, and quality standards.
Oversee project governance, risk management, budget tracking, and resource allocation using Agile/Scrum methodologies across the project lifecycle.
Translate complex business requirements into actionable technical delivery roadmaps, ensuring seamless integration of digital solutions into