Job Description

Customer Service Representative (CSR)

Customer Support | Phone, Email & Live Chat | Remote Support

Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours

About the Role

At Pavago, one of our clients is hiring a Customer Service Representative (CSR) to deliver fast, professional, and empathetic customer support across phone, email, live chat, and ticketing systems.

This is a customer-facing support role designed for someone who thrives in fast-paced environments, communicates clearly under pressure, and genuinely enjoys helping customers solve problems.

You will serve as the frontline voice of the company, ensuring customers receive timely support, accurate resolutions, and an exceptional experience throughout every interaction.

If you’re calm under pressure, organized, solutions-oriented, and committed