Job Description

Job description:

Maintain accurate records of IT inventory, including hardware, software, and peripherals.
Conduct regular audits to reconcile physical inventory with database records.
Prepare and configure IT equipment for deployment to end-users.
Install operating systems, software applications, and necessary updates.
Monitor and control access to the depot to safeguard IT assets.
Implement and enforce asset tracking procedures to monitor the movement and usage of IT assets.
Verify received equipment against purchase orders and update inventory accordingly.
Document all activities related to inventory management, staging, and depot operations.
Full understanding of ticketing systems and ability to log/update/close tickets, prioritize issues and balance workloads bringing customer tickets to full resolution.
Identify incorrect process flows within the tracking system and influence