Job Description

Job Summary

Responsible for supporting and maintaining game-related applications for MapleStory, including Member Management, Event Management, CRM, Reporting, and System Integrations.

The role focuses on Application Support (70%) and Application Maintenance & Minor Enhancements (30%), excluding core game development.

Key Responsibilities

Application Support & Operations (70%)

Support game-related applications, including Member, Event, CRM, Reporting, and APIs.

Troubleshoot application incidents, system errors, and data issues.

Monitor application performance, availability, and stability.

Analyze application logs, SQL queries, and system configurations.

Coordinate with regional IT teams, business users, and vendors to resolve issues.