Job Description

Presentail is a fast-growing food & retail technology company focused on delivering high-quality products with speed and reliability. We work closely with our stores and delivery teams to ensure an excellent customer experience every day.

We are hiring a Dispatcher / Customer Service Agent to support daily store operations and ensure smooth order processing.

Responsibilities

Answer phone calls and handle customer chats
Provide customer service and solve issues
Check order quality before dispatch to ensure it matches the picture
Assign orders to drivers and manage dispatch
Handle store cash and submit daily reports
Report low-stock items and customer special requests

Requirements

Good communication skills
Organized and