Customer Account Manager

We are looking for a proactive and commercially driven Customer Account Manager to manage and grow relationships with an established portfolio of existing customers.

The Customer Account Manager will serve as the primary commercial point of contact, responsible for managing customer relationships, preparing and presenting quotations, handling contract renewals, identifying account growth opportunities, and ensuring customer satisfaction and retention.

This is a non-technical account management role that requires close collaboration with service delivery, technical consultants, and professional services teams to ensure customers receive the right solutions at the right price.

The ideal candidate will have strong commercial awareness, excellent communication skills, and the ability to manage multiple customer accounts while identifying opportunities to increase recurring revenue and strengthen long-term relationships.

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