Retail Store Supervisor

Pro Select Consulting

📍 Cape Town, Western Cape, South Africa On-Site ⏳ 19h ago
AI assistant

Job Description

Our Client - A National apparel store requires a supervisor to join their Kenilworth Store.

Duties Include:

  • Oversee staff activities, provide training, and ensure employees follow store policies.
  • Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
  • Evaluate employee performance, provide feedback, and conduct performance reviews.
  • Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
  • Address and resolve customer issues, sometimes escalating them to higher management if necessary.
  • Monitor sales performance and help achieve store sales targets.
  • Oversee inventory levels, stock replenishment, and manage stocktake processes.
  • Ensure that products are displayed according to company standards to maximize sales.
  • Ensure the store is clean, organized, and adheres to health