Job Description

Retail Manager

Objective
Lead retail store performance by driving sales growth, delivering excellent customer service, ensuring operational excellence, maintaining inventory accuracy, and developing high-performing teams.

Key Responsibilities

Sales & Commercial Performance

Drive sales, profitability, and store performance across the retail network.
Analyse sales trends and KPIs; implement action plans to achieve targets.
Identify business growth opportunities, promotions, partnerships, and customer development initiatives.
Recommend product, pricing, and merchandising strategies.

People Management

Lead, coach, and develop Store Managers and retail teams.
Oversee recruitment, training, performance management, and succession planning.
Foster a customer-focused, accountable, and high-performing