Customer Service Specialist
Red Bull
Job Description
CUSTOMER OPERATIONS & CONTINUOUS IMPROVEMENT
Assess customer logistics capabilities and operational performance using diagnostic tools and analytics.
Develop and implement joint action plans to improve customer logistics performance and ordering behaviour.
Identify opportunities to optimize service levels, asset utilization, supply chain efficiency, and operational costs.
Lead the implementation of new tools, automation initiatives, and improved ways of working.
Drive logistics trade-term and process improvements that create value for both Red Bull and customers.
ORDER-TO-CASH EXECUTION
Own the end-to-end Order-to-Cash process for Finished Goods and VISIT items.
Manage sales orders, return orders, goods movements, claims, and credit-note processes in SAP.