Customer Service Representative

Customer Service Representative – Remote

Job Overview:

We are looking for a reliable and customer-focused Customer Service Representative to handle customer inquiries and provide assistance with warranty claims, minor product troubleshooting, and replacement requests. The ideal candidate should be comfortable communicating with customers, identifying their concerns, and providing appropriate solutions to ensure customer satisfaction.

Requirements:

• Previous experience in customer service or technical support is preferred.
• Excellent verbal and written English communication skills.
• Basic troubleshooting and problem-solving abilities.
• Strong attention to detail and organizational skills.
• Ability to handle customer complaints professionally and patiently.
• Comfortable handling warranty claims, replacements, and customer follow-ups.
• Ability to work independently and manage multiple customer