Job Description

We are looking for an E-commerce Customer Service Representative with a strong background and knowledge of multiple platforms such as Amazon, eBay, Walmart, Shopify, and/or TikTok Shop

Schedule: 10:00 am - 6:00 pm EST

Responsibilities

Respond to customer emails and messages across multiple platforms such as Amazon, eBay, Walmart, Shopify, and/or TikTok Shop.
Handle basic customer service inquiries related to orders, returns, and general concerns
Run, download, and upload reports from Amazon Seller Central
Maintain accurate records and ensure timely responses
Assist with general Amazon account support tasks as needed

Requirements

Experience working in e-commerce customer service for a 3rd-party seller
Experience across multiple platforms such as Amazon, eBay, Walmart, Shopify and/or TikTok Shop
Experience handling customers via phone, email and