Steel Estimator/Customer Service Representative

Steel Estimator / Customer Service Representative

Position Overview

We are seeking a detail-oriented and customer-focused Steel Estimator / Customer Service Representative to manage incoming sales inquiries, prepare accurate quotations, and assist customers throughout the sales process. The ideal candidate will have experience interpreting project requirements, creating basic technical drawings, estimating fabricated steel products, and providing exceptional customer service to ensure a positive client experience.

This role serves as the primary point of contact for customers, converting leads into sales by delivering timely quotations, answering product inquiries, and coordinating with internal teams regarding customer requirements.

Key Responsibilities

Estimating & Quotation Management

• Review customer inquiries, specifications, drawings, and project requirements.
• Prepare accurate and competitive