Job Description

Key Responsibilities:

Sales

Actively solicit and promote sales of Personal Financing (PF) products.
Achieve individual sales targets and contribute to the overall Group sales objectives.
Prepare and proactively execute sales plans for potential customers through both internal marketing initiatives and self-generated leads.
Schedule appointments, conduct sales visits, and engage early with new-to-bank customers to build lasting relationships.
Perform cross-selling of other retail banking products such as ASB Financing, Personal Financing Islamic, Credit Cards, and other relevant offerings.

Customer Service

Deliver a high standard of customer experience consistent with the Bank’s quality and service standards.
Address customer inquiries promptly and professionally to ensure satisfaction and retention.

Compliance