Job Description

Our client is a Global bus manufacturer who has a comprehensive and versatile product range with buses operating in over 10 countries globally. They are currently seeking a Mobile Support Engineer (MSE) to join their team in Hong Kong to help provide a high-quality aftersales service to their various customers and to be instrumental in helping our client to be established as the preferred bus and parts supplier in the region, through the delivery of this after-sales service.

Mobile Support Engineer

Responsibilities:

You will be the main point of contact for customers, handling daily queries relating to vehicle faults and resolving them in an effective and timely manner.
You will build solid relationships with you customer base influencing and advising the customer on the best approach to resolve concerns.
Diagnose both mechanical & electrical faults using industry diagnostic